How you restart or force restart depends on your model, so it's best to consult your Fitbit user manual. Restarting your Fitbit forces it to restart - and often fixes issues like a black, blank, or unresponsive device. If you see a black or blank screen on your Fitbit, the first thing to try is a forced restart or restart (also known as a long restart.) We suggest you go to a dark room or wait until dark, then take a look at your Fitbit. Oftentimes, we need to adjust the brightness of our Fitbit's screen. ![]() If this is blocked, your screen will usually go dark automatically. Your Fitbit's ambient light sensor looks like a black dot on the side of your Fitbit device. It is best to remove any case or screen protector to make sure it does not block the ambient light sensor. You may have to repeat this several times to unlock it. To turn off the water lock, dry your Fitbit off, then double-tap your screen (Inspire and Luxe) or long-press the side button (Sense and Versa 3) to turn off its water lock. Some Fitbits include a water lock mode, which prevents the screen and buttons from responding to touches and swipes. ![]() Make sure your Fitbit isn't in water lock mode Once you've fully charged your Fitbit, try to see if the screen now appears and is responsive. How to Change Screen Brightness in FITBIT Charge 3 Customize Display Settings HardReset.Info 84K views Brandon Geekabit 1M views 4 years ago Tech Made Easy 42K views Fitbit Charge. It's better to charge your Fitbit through a wall outlet than your computer's USB ports - this is due to certain limitations in your computer's port wattage. First of all, charge it up to 100% If your Fitbit is not fully charged, place it on its charger first and wait for it to reach full capacity.
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